If you or someone else is in immediate danger, experiencing a medical emergency, or at risk of harming themselves or others, call 911 or go to the nearest emergency department.
1. Acceptance of Terms
By accessing or using https://journeyhillsidetreatment.com (the "Site"), you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, please do not use the Site. These Terms apply to all visitors, including individuals seeking information, prospective clients, family members, and professional referral sources.
2. Nature of Services; Not a Medical Emergency Resource
Journey Hillside Tarzana provides private medical detox, residential addiction treatment, dual-diagnosis care, and related admissions and support services for adults in Tarzana, California.
The Site and its content are provided for informational purposes only and do not constitute medical advice, a diagnosis, a treatment recommendation, or a guarantee of clinical outcome. No information on this Site should be relied upon as a substitute for direct consultation with a licensed healthcare provider.
3. Licensing and Regulatory Compliance
Journey Hillside Tarzana operates as a licensed residential treatment facility in the State of California and complies with applicable state licensing requirements, HIPAA, 42 CFR Part 2, and other governing regulations. Licensure information is available upon request. Nothing on this Site is intended to imply any affiliation with government agencies, Medicare, or Medi-Cal.
4. Admissions; No Guarantee of Admission or Clinical Outcome
Initiating a contact inquiry, submitting a form, or calling admissions does not constitute a guarantee of admission, clinical eligibility, or a treatment contract. Admission decisions are based on clinical assessment, program availability, and other factors determined at the time of inquiry. Insurance verification is provided as a courtesy and does not guarantee payment or coverage, which is determined solely by the insurer.
Treatment outcomes vary by individual and are not guaranteed. Journey Hillside makes no representations that any particular result will be achieved.
5. Use of the Site; Prohibited Conduct
You agree to use the Site only for lawful purposes and in a manner consistent with these Terms. You agree not to:
- Submit false, misleading, or fraudulent information through the Site or in connection with an admissions inquiry
- Attempt to gain unauthorized access to any portion of the Site or its underlying systems
- Interfere with or disrupt the Site's security, functionality, or operation
- Use automated tools to harvest, scrape, or extract data from the Site
- Use the Site in any manner that could damage the reputation of Journey Hillside or harm other users
6. Communications and Consent to Contact
By providing your contact information through the Site or via phone or email, you consent to receive communications from Journey Hillside Tarzana related to your inquiry, including by phone and email.
Consent to receive SMS text messages is governed separately. You will only receive SMS communications if you have specifically opted in through a checkbox or other affirmative means on a form or during an admissions conversation. SMS consent is not required to use the Site or initiate an admissions inquiry.
7. SMS Terms of Service
By opting in to receive text messages from Journey Hillside Tarzana, you agree to receive recurring transactional and informational text messages related to your admissions inquiry and our services. Message frequency may vary. Message and data rates may apply.
- To opt out at any time, reply STOP
- For assistance, reply HELP or contact us at (213) 845-2568
- Consent to SMS communications is not a condition of receiving services
- Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability and your mobile service provider's terms.
8. Carrier Liability Disclaimer
Mobile carriers bear no responsibility for delayed or undelivered messages. Journey Hillside Tarzana is not responsible for any delay, failure, or error in the delivery of SMS messages caused by network conditions or mobile service provider limitations.
9. Intellectual Property
All content on the Site, including text, graphics, photographs, logos, and other materials, is owned by or licensed to Journey Hillside Tarzana and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use any Site content for commercial purposes without prior written consent.
10. Third-Party Links
The Site may contain links to third-party websites for informational purposes. Journey Hillside is not responsible for the content, accuracy, privacy practices, or reliability of any third-party site. The inclusion of a link does not constitute endorsement.
11. Age Restriction
This Site and our services are intended solely for adults aged 18 and older. By using the Site, you represent that you are at least 18 years of age. You must be at least 18 years old to consent to receive SMS communications from Journey Hillside Tarzana.
12. Disclaimers; No Warranties
The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
13. Limitation of Liability
To the fullest extent permitted by law, Journey Hillside Tarzana, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or reliance on information provided through it. Our total liability in connection with the Site shall not exceed one hundred dollars ($100.00).
14. Indemnification
You agree to indemnify, defend, and hold harmless Journey Hillside Tarzana and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, or expenses (including reasonable attorneys' fees) arising from your misuse of the Site, violation of these Terms, or submission of false or harmful information.
15. Privacy
Your use of the Site and our handling of your personal information are governed by our Privacy Policy. Information you share with us in connection with substance use disorder treatment is also protected by HIPAA and 42 CFR Part 2.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
18. Changes to These Terms
We reserve the right to update these Terms at any time. Updated Terms will be posted on the Site with a revised effective date. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
19. Contact Information
Journey Hillside Tarzana
4706 Viviana Drive
Tarzana, CA 91356
Phone: (213) 845-2568
Email: [email protected]